Google Play - Error DF-BPA-09 'Error Processing Purchase'
Problem
Google Play Error Processing Purchase DF-BPA-09 happens quite often when trying to download an app. This problem won’t go away if you simply try downloading again, so you’ll need to go into the settings.
Solution
The problem is not due to individual users, but to Google Play itself, so we’re hoping it will be fixed in the near future. In the meantime, here is what you can do:
Go into the Settings of your device
Tap on Apps or Applications Manager (the name varies depending on your device).
Swipe to the All column.
Scroll down until you see Google Services Framework
Finally, choose Clear data and then OK.
If this doesn't work, go on to the Google Play site on your PC and install the app that is giving you issues on your smartphone or tablet from there. When you go back to your device, the install should work.
How to disable auto-install of Google Play apps
How to buy a paid app in the Google Play Store
How to install apps outside of Google Play
These are the solutions to the most common Google Play Store errors. / © Bobbytechz I
Google Play - Error 194
Problem
Error caused when trying to download games or apps from the Google Play Store.
Solution
One fix for this issue is to clear the cache data for Google Play Services and the Google Play Store.
Go to Settings > Apps or Application Manager
Scroll across to All and then down to the Google Play Store app.
Open the app details and tap the Force stop button.
Next tap on the Clear data button.
Now repeat the process above but replace Google Play Store with Google Play Services at step two and then attempt your download again.
If that doesn't work, don't worry, the issue has now been resolved and a fix is being rolled out in the next version of the Play Store app. Just make you have the latest Google Play Store APK and you shouldn't experience this error again.
For the best Google Play experience, make sure you have the latest version installed. / © ANDROIDPIT
Google Play - Error 495
Problem
Problem downloading or updating apps from Play Store.
Solution
Delete your Google Play Store data in Settings > Apps > All > Google Play Store > Clear data. Delete data from Google Services Framework as well (note: this will assign a new Google ID to your device, as if you had factory reset it, meaning your Google apps may temporarily act up afterward).
Delete your Google account on the device, reboot your phone and re-add your Google account in Settings > Accounts > Add Account > Google Account.
Google Play - Error 941
Problem
Interruption during update.
Solution
Go to Settings > Apps > All > Google Play Store and press Clear cache and Clear data. In the same place, scroll down to Download Manager and press Clear cache and Clear data for that too. Try the update again.
Clearing the cache and data for the Play Store will fix many common problems. / © ANDROIDPIT
Google Play - Error rh01
Problem
Error retrieving information from server.
First solution
Go to Settings > Apps > All > Google Play Store and select both Clear data and Clear cache. Do the same for Google Services Framework.
Second solution
Remove and re-add your Gmail account, restart your device and then re-add your Gmail account.
Google Play - Error rpc:s-5:aec-0
Problem
Error retrieving information from server.
Solution
Go to Settings > Apps > All > Google Play Store and select Clear cache and Uninstall updates. Do the same for Download Manager and Google Services Framework.
Google Play - Error 504
Problem
App could not be downloaded due to an error.
First solution
The usual, please: go to Settings > Apps > All > Google Play Store and Clear cache and Clear data. Also Clear cache and Clear data for Google Services Framework.
Second solution
Try removing your GMail account
Google Play - Error 505
Problem
Two or more apps with duplicate permissions
Solution
You need to find out what app has the same permissions as the one you're trying to install and uninstall the problem app. To do this, find the APK file for the app you are trying to install and attempt to restore the app using a Lucky Patcher backup. The tool should present a window alerting you to which app is producing the conflict. This is the app you need to uninstall.
Google Play - Error 491
Problem
Downloads and updates impossible.
Solution
Remove your Google account by going to the Settings for your device, then Accounts and Google. Hit Remove account. Reboot your Android and add the account once again. Next, in the Settings, go to Apps and swipe to All. Scroll down to Google Services, then click Clear data and finally Force stop.
Wiping your cache partition is a solution to many problems on Android. / © ANDROIDPIT
Google Play - Error 498
Problem
Interruption of downloads from the Google Play Store.
Solution
The problem is that the cache of your device is full. Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons (for Samsung devices), or volume down and power (for most other devices).
This mode provides a few more options. Select Wipe cache partition by navigating between options with the volume rocker. Confirm using the power button.
Google Play - Error 919
Problem
Downloading the app works but it does not open once downloaded.
Solution
There is simply no more space on your Android. Eliminate all unnecessary data, such as music, videos or large applications.
Some problems can be fixed by clearing the cache and the data from the Google Play Store app. / © ANDROIDPIT
Google Play - Error 413
Problem
Downloading applications or updates is impossible. If you use a proxy, remember that it may cause problems with the operation of the Google Play Store.
Solution
In Settings, find Apps (or Application manager), then swipe to All. Scroll down to Google Services and tap on Clear data and then Force stop. Do the same with the Google Play Store app and clear the cache from your internet browser.
Google Play Store - Error 497
Problem
Difficulty updating installed apps
First solution
Clear out your Play Store data. Go to Settings > Applications > All > Google Play Store and hit Clear cache, Clear data and Uninstall updates.
Second solution
Disable your SD card, if you have one. Go to Settings > Storage > Unmount SD card.
Third solution
If your phone is rooted, you can delete the app's APK and reinstall it. To do so, open up Root Explorer, or a similar application, and navigate to System / app > Mount R / W > Delete application. Or you can play it safe and rename the offending APK to to something like GoogleSearch.apk.backup, so you can revert it if anything goes wrong.
Google Play - Error 921
Problem
You can’t download an app.
Solution
Try deleting the cache of the Google Play Store application. If this doesn’t work, delete all the Play Store application data, but please be advised that this will consequently delete all the settings that you’ve already made. As a last resort, remove your Google account, restart the device and enter it again.
Problem
Google Play Error Processing Purchase DF-BPA-09 happens quite often when trying to download an app. This problem won’t go away if you simply try downloading again, so you’ll need to go into the settings.
Solution
The problem is not due to individual users, but to Google Play itself, so we’re hoping it will be fixed in the near future. In the meantime, here is what you can do:
Go into the Settings of your device
Tap on Apps or Applications Manager (the name varies depending on your device).
Swipe to the All column.
Scroll down until you see Google Services Framework
Finally, choose Clear data and then OK.
If this doesn't work, go on to the Google Play site on your PC and install the app that is giving you issues on your smartphone or tablet from there. When you go back to your device, the install should work.
How to disable auto-install of Google Play apps
How to buy a paid app in the Google Play Store
How to install apps outside of Google Play
These are the solutions to the most common Google Play Store errors. / © Bobbytechz I
Google Play - Error 194
Problem
Error caused when trying to download games or apps from the Google Play Store.
Solution
One fix for this issue is to clear the cache data for Google Play Services and the Google Play Store.
Go to Settings > Apps or Application Manager
Scroll across to All and then down to the Google Play Store app.
Open the app details and tap the Force stop button.
Next tap on the Clear data button.
Now repeat the process above but replace Google Play Store with Google Play Services at step two and then attempt your download again.
If that doesn't work, don't worry, the issue has now been resolved and a fix is being rolled out in the next version of the Play Store app. Just make you have the latest Google Play Store APK and you shouldn't experience this error again.
For the best Google Play experience, make sure you have the latest version installed. / © ANDROIDPIT
Google Play - Error 495
Problem
Problem downloading or updating apps from Play Store.
Solution
Delete your Google Play Store data in Settings > Apps > All > Google Play Store > Clear data. Delete data from Google Services Framework as well (note: this will assign a new Google ID to your device, as if you had factory reset it, meaning your Google apps may temporarily act up afterward).
Delete your Google account on the device, reboot your phone and re-add your Google account in Settings > Accounts > Add Account > Google Account.
Google Play - Error 941
Problem
Interruption during update.
Solution
Go to Settings > Apps > All > Google Play Store and press Clear cache and Clear data. In the same place, scroll down to Download Manager and press Clear cache and Clear data for that too. Try the update again.
Clearing the cache and data for the Play Store will fix many common problems. / © ANDROIDPIT
Google Play - Error rh01
Problem
Error retrieving information from server.
First solution
Go to Settings > Apps > All > Google Play Store and select both Clear data and Clear cache. Do the same for Google Services Framework.
Second solution
Remove and re-add your Gmail account, restart your device and then re-add your Gmail account.
Google Play - Error rpc:s-5:aec-0
Problem
Error retrieving information from server.
Solution
Go to Settings > Apps > All > Google Play Store and select Clear cache and Uninstall updates. Do the same for Download Manager and Google Services Framework.
Google Play - Error 504
Problem
App could not be downloaded due to an error.
First solution
The usual, please: go to Settings > Apps > All > Google Play Store and Clear cache and Clear data. Also Clear cache and Clear data for Google Services Framework.
Second solution
Try removing your GMail account
Google Play - Error 505
Problem
Two or more apps with duplicate permissions
Solution
You need to find out what app has the same permissions as the one you're trying to install and uninstall the problem app. To do this, find the APK file for the app you are trying to install and attempt to restore the app using a Lucky Patcher backup. The tool should present a window alerting you to which app is producing the conflict. This is the app you need to uninstall.
Google Play - Error 491
Problem
Downloads and updates impossible.
Solution
Remove your Google account by going to the Settings for your device, then Accounts and Google. Hit Remove account. Reboot your Android and add the account once again. Next, in the Settings, go to Apps and swipe to All. Scroll down to Google Services, then click Clear data and finally Force stop.
Wiping your cache partition is a solution to many problems on Android. / © ANDROIDPIT
Google Play - Error 498
Problem
Interruption of downloads from the Google Play Store.
Solution
The problem is that the cache of your device is full. Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons (for Samsung devices), or volume down and power (for most other devices).
This mode provides a few more options. Select Wipe cache partition by navigating between options with the volume rocker. Confirm using the power button.
Google Play - Error 919
Problem
Downloading the app works but it does not open once downloaded.
Solution
There is simply no more space on your Android. Eliminate all unnecessary data, such as music, videos or large applications.
Some problems can be fixed by clearing the cache and the data from the Google Play Store app. / © ANDROIDPIT
Google Play - Error 413
Problem
Downloading applications or updates is impossible. If you use a proxy, remember that it may cause problems with the operation of the Google Play Store.
Solution
In Settings, find Apps (or Application manager), then swipe to All. Scroll down to Google Services and tap on Clear data and then Force stop. Do the same with the Google Play Store app and clear the cache from your internet browser.
Google Play Store - Error 497
Problem
Difficulty updating installed apps
First solution
Clear out your Play Store data. Go to Settings > Applications > All > Google Play Store and hit Clear cache, Clear data and Uninstall updates.
Second solution
Disable your SD card, if you have one. Go to Settings > Storage > Unmount SD card.
Third solution
If your phone is rooted, you can delete the app's APK and reinstall it. To do so, open up Root Explorer, or a similar application, and navigate to System / app > Mount R / W > Delete application. Or you can play it safe and rename the offending APK to to something like GoogleSearch.apk.backup, so you can revert it if anything goes wrong.
Google Play - Error 921
Problem
You can’t download an app.
Solution
Try deleting the cache of the Google Play Store application. If this doesn’t work, delete all the Play Store application data, but please be advised that this will consequently delete all the settings that you’ve already made. As a last resort, remove your Google account, restart the device and enter it again.
